After Sales Support - Gruse Mechanical Engineering

Technical Support & Repair Service & Maintenance Warranty Claim Spare Parts

Technical Support & Repair

Need technical support or a repair?
Complete the form below and we’ll get back to you.

Company Name*

Contact Person*

Email Address*

Phone Number*

Address

City*

Zip Code*

Address of Lift (if different)

Country*

Serial / Order Number*

Model

Year of Manufacture

Hours of Access

Brief description of the issue*

Upload Picture (max 25MB)

Service & Maintenance

Request service or maintenance for your equipment using the form below.

Company Name*

Contact Person*

Email Address*

Phone Number*

Address

City*

Zip Code*

Address of Lift (if different)

Country*

Serial / Order Number*

Model

Year of Manufacture

Number of tables*

Description of how the lifting tables are used

Hours of access

Upload Picture (Type Plate) – max 25MB

Warranty Claim

Submit a warranty claim using the form below. Please provide as much product and order information as possible.

Company Name*

Contact Person*

Email Address*

Phone Number*

Address

City*

Zip Code*

Address of Lift (if different from company address)

Country*

Product Name / Type

Model

Serial Number*

Order / Reference Number

Date of Manufacturing (if known)

Problem Description*

Desired Solution*
On-site repairReplacement of product / defective partsCredit / price reductionOther

If Other, please describe

Access & Availability

Who is the local contact person for service?

Access possible during the following times

Notes on safety regulations / access restrictions

Additional Notes / Comments (optional)

Upload Picture (Problematic Part) – max 25MB

Spare Parts

Request spare parts using the form below. Please include the serial or order number to help us identify the correct parts.

Company Name*

Contact Person*

Email Address*

Phone Number*

Address

City*

Zip Code*

Country*

Serial- or / and Order Number*

Brief Description*

Upload Picture (Problematic Part) – max 25MB